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Orders & Shipping

When do orders ship?

How will I know that you received my order?

How can I add additional items to my order?

What is the status of my order?

I used the wrong billing address when I placed my order. What should I do?

How can I track my shipment?

I included the wrong shipping address with my order. How do I fix it?

How much does it cost to ship with FDOC?

How do I cancel my order?

Using Your Thermometer/User Manual

FDOC User Manual

Returns, Exchanges, & Warranty Information

Return and Refund Policy


My package arrived but it's damaged. What should I do?